Support
“Acme says exports fail since the upgrade. They think it is the new firewall. Draft a reply.”
You get a reply that names no cause yet, plus at least three possible causes to check.
A free add-on for your AI assistant
flarehand helps the AI tool you already use do the thinking first. It works out what you need and asks only the questions that matter. It shows where every fact came from, and remembers only what you approve.
Works with Claude Code, Codex, Copilot, Cursor and Gemini CLI. Open source, MIT license.
customer says the export is broken
Sounds like you need a diagnosis: what is actually failing, and why.a Then probably a reply to the customer. Say “just go” and I will start from what we have.
Reported cause: “the export is broken” [stated, unverified]b
Questions, each with my default:c
The problem
Give one a vague request and it may guess. It can fill gaps with numbers and links that look right. It can take the first theory it hears as fact. By tomorrow, it has forgotten all of it.
How it works
The same five steps run every time, whether you ask for a postmortem, a customer reply or a plan.
Before any work, it says what you need in plain words. If two readings are close, it shows you both.
Your files, your notes and the sources that fit your role come before any question. Finding facts is its job, not yours.
None for a quick lookup. A few for bigger work, each with a suggested answer. Say “just go” to accept them all.
Each specific gets a label. Then a check runs on the draft before you see it.
Each job ends with a short menu. It saves nothing until you reply with the numbers you want.
These are four of its nine labels. At a glance, you can tell which sentences are safe to act on.
Text you will send, like a customer reply, stays clean. The labels move into notes after it.
Who it is for
Type a real request, the way you would say it to a colleague. Here is what comes back.
“Acme says exports fail since the upgrade. They think it is the new firewall. Draft a reply.”
You get a reply that names no cause yet, plus at least three possible causes to check.
“Review this PR before I merge it. Check correctness and regressions.”
You get a graded review. Every finding has a location, a severity and a fix.
“Write a PRD for bulk invoice export for Northwind's finance team.”
You get at most three questions first, each with a suggested answer. Then the document.
“Write up one-on-one notes from today's 1:1 with Sam.”
You get notes written straight away. It marks opinions as opinions. Time away keeps the dates, never the reason.
“What does this contract say about ending it early?”
You get what the text says, and who decides. Never a legal conclusion or an amount owed.
“Check this reply before I send it. Are the numbers right?”
You get every number it could not confirm, flagged. It catches anything sensitive before it leaves.
Behind it sit 12 workflows and 60 templates, from postmortems and decision records to job descriptions, release notes and investor updates. See every template.
Memory and privacy
flarehand keeps a private knowledge base on your computer. It is a folder of plain notes you can open, read and delete.
A yes covers only the lines you pick. Each save shows a one-line undo, and “forget” takes anything back.
An answer you approved comes back word for word. If its source has changed, it checks again first.
Make the same edit twice and it offers to keep it as your preference. You answer mine, team, later or never.
flarehand has no server and collects no usage data. Your AI tool still talks to its own provider, as it always does.
Before you send, it looks for passwords, personal data and client names. It shows what it found and lets you decide.
Keep any of this? Nothing is saved until you reply with numbers, or "none". 1. Save log: wf-01, postmortem. First outage write-up for the payments service. 2. Save note: config changes need a second reviewer (decision) 3. Next: incident-comms, a customer-facing summary of the same outage
$ recall.py "how many rows can a csv export hold" REPLAY: print the saved answer word for word. (the documentation page changes) $ recall.py "how many rows can a csv export hold" RECHECK: it rests on a pinned source that changed. Show what changed, then answer again.
Measured, not claimed
We ran 37 realistic work cases, three times with flarehand and three times without. A separate AI model scored each answer from 0 to 1.
We wrote these cases, and a model does the judging, so read the numbers as a guide rather than a benchmark. The scripts behind flarehand also have over 800 unit tests. How we test, and the known gaps.
Get started
flarehand does the most on your own computer, where it keeps your knowledge base and runs its checks. Pick your AI tool. Each one gets the same flarehand.
You need Python 3.9 or later. Most Macs and Linux machines have it already.Windows steps
Type these in a session. They work in the Code tab of the Claude desktop app too.
/plugin marketplace add FlareWare-Solutions/flarehand
/plugin install flarehand@flareware
Then start a new session.
Full steps for Claude CodeRun this in a terminal, for the Codex CLI and IDE.
codex plugin marketplace add FlareWare-Solutions/flarehand
Then install flarehand from the plugin browser, and approve its hooks.
Full steps for CodexRun these in a terminal, for the GitHub Copilot CLI.
copilot plugin marketplace add FlareWare-Solutions/flarehand
copilot plugin install flarehand@flareware
Then start a new session.
Full steps for CopilotRun this in a terminal, to add flarehand as a local plugin.
git clone https://github.com/FlareWare-Solutions/flarehand ~/.cursor/plugins/local/flarehand
Then run Developer: Reload Window.
Full steps for CursorRun this in a terminal.
gemini extensions install https://github.com/FlareWare-Solutions/flarehand
Then start a new session.
Full steps for Gemini CLIFor any tool that reads Agent Skills, such as OpenCode, Amp, Cline, Goose, Zed and Kiro.
npx skills add FlareWare-Solutions/flarehand
Then add the short AGENTS.md snippet, so it starts every session.
Full steps for other agentsIn claude.ai, upload the skill under Customize, then Skills. It still names the job and checks the facts, but it cannot remember between chats. Download the skill.
Ask Turn these notes into a status update for my manager
and paste your notes below it.
Questions
Yes. flarehand is open source under the MIT license. There is no account and nothing to pay.
No. If you can type a request to your AI tool, you can use flarehand. Installing takes one or two lines, shown above. After that, you just ask for work the way you always do.
flarehand has no server and no telemetry, and your knowledge base never leaves your computer. Its scripts go online only to fetch or re-check a source you cite, or to test a link you asked about. Your AI tool still sends your conversation to its own provider, as it does without flarehand.
No. Nothing goes into your knowledge base without a yes. Every save shows a one-line undo, and you can delete the whole folder at any time.
Yes. A .flarehand folder in your team's repository holds shared templates, a glossary and house rules. It never holds notes or anything about a person.